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1. Question
“I don't have a credit
card – do you accept cheques or cash?”
Answer
At
this point in time, we ONLY accept payment
through Clickbank, and via credit card uniquely,
and we offer the information ONLY in e-form (NOT
hard copy). A lot of my readers have friends of
theirs buy the ebook for them, with their credit
cards. This is very common for my customers in
Africa, India, & Pakistan.
2. Question
“ I am
having problems when trying to purchase the
book, what should I do?”
Answer
Same
answer as above.
Clickbank some times refuses payments from
certain countries or types of credit cards.
Clickbank now provides the option of paying
through Paypal, though.
3. Question
“Can I get
a hard copy of the book?”
Answer
The book
is only available as an e-book via a download.
This is excellent as you receive the information
immediately! You can also print out the book so
that it is easier to read.
4. Question
“What happens after I’ve paid for your ebook,
through Clickbank’s secure server? How do I
actually receive the ebook?”
Answer
Once you’ve filled in your payment details,
Clickbank will automatically and instantly
forward you to my ‘thank you’ page, where you
will be able to download my ebook and free
bonuses (it takes just a few seconds to do so).
5. Question
”How much
is the book in my currency?”
Answer
The book
is priced in US Dollars. Go to
www.oanda.com/convert/classic and type in
the US Dollar amount in the top left hand box
and select your own currency in the bottom right
hand box. Click ‘Convert Now’ to find out the
price.
6.
Question
“How do I
download my ebook?”
Answer
In order
to open your book you must have a copy of Winzip
which can be downloaded for free by clicking on
this link
www.winzip.com/downwz.htm and selecting the
'Winzip' option.
(This is a
free 'evaluation' (trial).
You must
also have Adobe Acrobat Reader. This is a free
download and can be found at
www.adobe.com.
8. Question
“I am
having challenges / technical problems
downloading my ebook. What should I do?”
Answer
Please
ensure that you have followed the advice in the
answer to the previous question. If this has not
worked, please email
info@parentingaspergers.com with the subject
“(receipt number), (name of book) – technical
challenge” and briefly describe the problem so
that we may send you a copy via email.
9. Question
“I bought
my ebook but I still haven’t received it. What
should I do?”
Answer
Once you
have paid through Clickbank, Clickbank will
automatically re-direct you to my ‘Thank-you’
page (also known as my ‘Download’ page), where
you can simply download my ebook + bonuses.
Please
ensure that you HAVE paid, and that you have the
Winzip and Adobe software necessary to open the
file.
If you
have paid, you should have received a receipt
number from Clickbank.
Also:
please see answer to previous question.
10. Question
“I
didn’t receive my free mini-course – please can you send me the
mini-course again?”
Answer
Some times
certain Internet providers block automatic
emails or send it to your ‘Junk’ folder.
In order
to get another copy of your free mini-course, please
write to
info@parentingaspergers.com with the subject
“Please send me my Free mini-course on Parenting
Aspergers"
11. Question
“Does the book come in any other languages?”
Answer
For the
time being, the book is only available in
English.
12. Question
“Is
there an audio version of the book available?”
Answer
Currently,
I am working on producing an audio version of my
book. This will be ready in due course.
Should your
question NOT have been covered in the above FAQ
page, please email me at
info@parentingaspergers.com
Yours
sincerely
Dave Angel
www.parentingaspergers.com |
